QBox achieves co-sell ready status with Microsoft

Volume Ltd, award-winning innovation company that specializes in the development of Conversational AI platforms and the AI middle-ware, is excited to share that flagship product, QBox, has achieved co-sell ready in the Microsoft Partner Network. Achieving ‘co-sell ready’ status will provide QBox with a significant scaling opportunity by gaining access to the Microsoft global customer and partner base. Co-sell ready status will also enable QBox and Microsoft teams to collaborate globally on promoting QBox as an NLP chatbot improvement solution.

“Through QBox, we strive to provide our customers with the best in breed technology to evaluate, test and deploy their chatbots” said Chris Sykes, CEO of Volume. “We’re thrilled that the availability of our SaaS product as a co-sell solution in the Microsoft Partner Network enables us to offer these key benefits to a wider range of organizations.”

“We are delighted to be able to share our market leading product, QBox, with the Microsoft community via this co-sell solution”, said Benoit Alvarez, CTO of QBox. “Users of Microsoft Luis will find that QBox can drastically improve the effectiveness of their chatbot, increasing the correctness, confidence and clarity of answers returned through a simple and user-friendly interface.”

QBox enables NLP chatbot users to improve their chatbots’ accuracy and performance in a matter of minutes, giving them 100% confidence to retrain and deploy. It enables chatbot developers and data modelers to make informed decisions about how they develop their chatbots using well-crafted, purposeful training data.

In addition to this, QBox maximizes investment in conversational AI by measuring how chatbots are performing, helping to identify any underperforming areas of the model. QBox also overcomes many of the challenges associated with managing a chatbot ecosystem and scaling training data without impacting existing well-performing areas of a model as the chatbot grows.

QBox makes it possible to scale the domain of chatbots without the worry of overlooked training data regressions – or the need for a constantly active data science team. By retraining their chatbots, QBox customers have reached 98% accuracy rates in their chatbots performance, with significant cost savings in time spent manually analyzing data and performing KFold tests.


About Volume Ltd.

Volume is a Gartner-recognized developer of next-generation applications that use voice as the primary way to engage, communicate and provide on-demand knowledge to people via voice-first devices. The UK-headquartered company is a leading developer of conversational AI, AI middleware and NLP solutions. Volume’s three core SaaS/PaaS products, QBox, Fruut (a voice-first AI app for workflow automation) and Big Brain Chatbot (intelligent and scalable conversational AI platform), are all available in the Microsoft Azure Marketplace.

About QBox

QBox is the leading chatbot performance management and testing solution. Endorsed by Gartner, Microsoft and IBM and with clients such as Accenture, Nestle, Sky and Vodafone, QBox was designed to enable users to evaluate and improve conversational AI models at speed.

Learn more about QBox here.

Benoit Alvarez

Benoit is CEO at QBox and oversees the technical development, R&D, sales and marketing functions

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